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Policies

Return Policy:

We gladly accept returns on most items. Please email us at info@crystalcavernimports.com within three days or receipt of your item to do a return and ship your item back within 7 days. All return costs are the responsibility of the purchaser. Items that shipped for free will be refunded minus what it cost us to ship your item.

What's excluded?:

Clearance items may not be returned. Perfumes cannot be returned for sanitary reasons. We do have a sample set if you would like to sample the fragrances before committing to a full size. Candles that have been lit cannot be returned, but unused candles may.

 

Privacy Policy:

We don't like spam emails or phone calls either so we definitely don't share your information... nor would we even know how to. 

 

Free Shipping:

Most orders over $35 ship for free! 

Exclusions: Clearance items, Candles & Pottery ship free over $100 but orders over $50 ship at a discounted rate.