We have recently been having some issues with the US Postal Service and their treatment of our larger packages. One showed up with multiple large holes in the box and another showed up and looked like it had been rolled down a hill and then been sat on by an elephant.
Smaller items and packages are safe via USPS but if you are purchasing a large crystal we ask that you use a non-PO Box address so that we ca ship your package UPS instead to ensure safe delivery.